Sunday, July 12, 2009

Palm Of Their Hands


Although Pre isn’t trying to compete with Apple’s iPhone, it’s the handset’s applications that will make it a major player

By all accounts, Palm’s new Pre smart phone is elegant and powerful. On sale for just a few weeks, it has a crisp touch screen, a pull-out keyboard aimed at e-mail devotees and a new operating system that can manage multiple applications at the same time.

But in a world crowded with iPhones, BlackBerrys and others , success for the Pre — and possibly the survival of Palm itself — is going to take a lot more than a well designed device.

These days, it is all about the apps.

Industry experts and programmers say that the company needs to cultivate a system of developers eager to write and publish small, useful programs, or applications, for the Pre and its core software, WebOS. Palm also needs to provide an easy way for Pre users to download, pay for and install those apps, similar to Apple’s App Store.

So far, Palm is off to a slow start. Palm’s App Catalog has just a few dozen apps, even as Apple boasts that iPhone users can download 50000 that do everything from receiving baseball videocasts to unlocking a rental car.

The payment system for the Palm app store — important if the company wants to charge for certain programs — is still under construction. And most crucially, Palm has yet to open its software development kit, the main set of tools needed to write apps, to most of the thousands of developers who have expressed an interest in creating products for the Pre.

As a result, some developers are wary of the new platform, said Ben Gottlieb, the president of Stand Alone, which has been creating fitness, game and calendar applications for Palm devices since 1995, but is focusing its new development efforts on the iPhone.

“The WebOS looks like a great comeback, but there’s a little bit of trepidation there,” Gottlieb said. “Most Palm OS developers I know have moved over to the iPhone. A lot of us feel abandoned as the platform was neglected for so many years.”

The competition is not standing still. Apple recently upgraded the iPhone’s software and began selling a new, faster model. Research in Motion is supposed to unveil several new BlackBerrys this year, including an update to Storm, its touch-screen device.

HTC and Motorola are also expected to introduce phones that use Google’s Android operating system.

The stakes are high for Palm, which once dominated the market with its now-ageing Treo handsets and even had a vast constellation of developers who wrote apps for the Treo’s Palm OS operating system. Since 2007, the company has been steadily losing in the US to Apple, RIM and HTC, according to data from Nielsen Mobile, a research firm that tracks the wireless industry.

If consumers become enchanted with the Pre, Palm could regain a significant share of the smart phone market, said Paul Coster, an analyst with JPMorgan who follows the company.

On the flip side, “if the Pre and WebOS fail, then the company is in trouble,” said Jonathan Goldberg, from Deutsche Bank.

Coster estimates that Palm has shipped close to 180000 devices in the two weeks since the product first went on sale and could reach as many as 2.5 million in the fiscal year ending in May 2010. But that would not be enough to make the company profitable, he said.

Palm is urging customers and developers to be patient.

“We’ve never really said that we’re in a race with Apple,” said Derick Mains, a spokesperson for the company. Rather than compete with Apple on the volume of applications, “we’re building a catalogue of quality apps in the store,” Mains said.

It is not unusual for software programs to lag behind the release of a new piece of hardware. Apple, for example, did not have an app store or allow third-party developers to write for its platform until nearly a year after the original iPhone went on sale in June 2007.

The concern for Palm is that competition for developers’ attention is much more intense now.

For Palm to thrive, the company will have to convince developers that writing WebOS applications will be lucrative, said Ken Dulaney, a mobile industry number cruncher with the research firm, Gartner.

Palm is still working on the Pre’s software development kit, which is used to build applications. The company said the tools would not be widely available until the end of the (US) summer. While they have granted hundreds of developers access to an early version of the kit, there are thousands of other eager programmers who cannot even begin writing products for Pre.

Some developers who were granted early access to Palm’s new operating system said it was worth the wait. “We find it’s the easiest one to develop for,” said Christian Sepulveda of Pivotal Labs. “It allows for a richer experience, like having a pop-up menu and background processing, which is helpful.”

Sepulveda’s company developed four of the first programs available for download through Palm’s app store, including an item for Twitter called Tweed.

Greg Stevenson, a long-term Treo user who plans to write programs on WebOS, sees the nascent platform as an advantage. “I’d rather be a big fish in a smaller pond than one app in a catalog of 50000,” said Stevenson, who is helping organise a gathering of Pre enthusiasts called PreDevCamp in August.

Palm said building the app store and writing the developer tools is a huge undertaking, and the company would rather do things right than too quickly.

“We’re busy working on scaling the infrastructure. As we have the capacity to ramp up access, that’s exactly what we’re doing,” said Pam Deziel, vice president for developer relations at Palm. “The focus for us is putting our heads down and delivering.”

Thursday, July 9, 2009

NFL Mobile Live Coming to Palm Pre August 1st

A Sprint support page indicates that NFL Mobile Live will be coming to the Palm Pre on August 1st. We just heard that we should be able to expect webOS 1.1 within a month, but we didn't know if it would come with more apps. We can't say for sure that NFL Mobile Live will come with 1.1, but it seems like a solid guess to us. In the comments on that 1.1 post, DSulls points us to a Sprint Support site about NFL Mobile live for the Palm Pre, indicating some excellent news:

NFL Mobile Live will be delivered via an OTA Update

It will be pre-loaded on all Palm Pre phones on August 1st

Similar to Sprint's NASCAR app, NFL mobile live allows you to get live audio of every regular season game, Live video of certain NFL Network games, and live NFL Network video 24/7. Not to mention "Red Zone Alerts" to let you know when a team is likely to score. Since Sprint requires an Everything Data plan, there won't be any additional charge for the app.

article source: http://www.precentral.net/nfl-mobile-live-coming-palm-pre-august-1st

Palm Pre information Sources

How can we help you?

Looking for information about the Pre? Here are some suggestions to help you get the best and speediest responses.

Have a question about -- or a problem with -- your Pre? The answer may already be on our support forums. If it isn’t, our moderators can often help you find a resolution. (There are specific forums for hardware, software, and webOS, as well as specific topics like Palm Synergy.)
Got an idea for a feature you’d like to see? We’re all ears -- drop us a note in our virtual suggestion box.

Looking to develop applications for the Pre? The Palm Developer Network is the place to go with questions about the Mojo SDK or other under-the-webOS-hood topics.

Curious about Pre? Catch a guided tour and get even more details here.

Wondering what other people are thinking about? Start a discussion board on Palm’s Facebook page. (You’ll also find links to many independent Palm community sites on the blog roll on your right.)

Here are some suggestions from Sprint: Need help with questions about your device or rate plan? Visit www.sprint.com/support for support with questions about your account, technical questions or information about Sprint's rate plans and services. You can also find tutorials, user guides and videos specific to the Pre at www.sprint.com/learn. Sprint also offers an online community of wireless users at http://www.buzzaboutwireless.com/ who can provide support for questions about Palm Pre.

Just want to tell us how much you love us? Awwww ….

(And of course, if you’re already a Pre owner, the Help app is as close as your Launcher.)

article source: http://blog.palm.com/palm/2009/06/how-can-we-help-you-.html

Palm Pre to Launch in Europe with O2 and Movistar

Palm Pre will arrive in the UK, Ireland, Germany and Spain on local Telefónica networks in those countries. Scheduled to be available in time for the holidays, Pre will be offered in the UK, Ireland and Germany on Telefónica's O2 network, and in Spain on Telefónica's Movistar network. You can read more about the announcement here.
Customers who would like to register to receive additional information about Palm Pre and be notified when it's available can register at:
UK and Ireland: http://www.palm.com/uk-pre-notify
Germany: http://www.palm.com/de-pre-notify
Spain: http://www.palm.com/es-pre-notify

source: http://blog.palm.com/palm/2009/07/palm-pre-to-launch-in-europe-with-o2-and-movistar.html

Palm Pre users complain about lack of virtual keyboard

The recent Strategy Analytics Wireless Device Lab benchmark report, "Mobile Device User Evaluation: Palm Pre," evaluates the recently launched Palm Pre across a number of features.

The Palm Pre performed well for most tasks, while users were impressed by the ‘activity card’ style user interface. Palm Synergy, which allows users to integrate multiple calendar and contact accounts, was seen to be useful, as long as users could choose which accounts they add.

"The lack of an on-screen virtual keyboard was a concern for many participants," according to Paul Brown, Senior Analyst in the Strategy Analytics User Experience Practice. "Although users liked having a physical QWERTY keyboard, they did not want to have to slide it out every time they wanted to type something".

Headquartered in Boston, MA, with offices in the UK, France, Germany, Japan, S. Korea and China, Strategy Analytics, Inc. provides timely and actionable market intelligence focused on opportunities and disruptive forces in the areas of Automotive Electronics and Entertainment, Broadband Connected Home, Mobile & Wireless Intelligent Systems and Virtual Worlds.

Owners of wannabe iPhones have worse problems than ill-conceived, poorly-implemented, perpetually-stuck-in-portrait-mode, antique mechanical keyboards on devices that supposedly offer landscape viewing. For one not-so-minor example: WTF are the apps?

Pre sufferers, don't hold your breath for critical mass. It isn't coming.

As for keyboards, Daring Fireball's John Gruber said it best:A hardware keyboard is a significant selling point for only one group of customers: those who already own a phone with a hardware keyboard, and that group is a niche. A nice niche, but a niche nonetheless.

Here’s why. Most normal people have yet to buy their first smartphone. That’s why the stakes are so high — it’s a wide open market frontier, but it won’t remain that way for long. Normal people aren’t planning to do much typing on their new smartphones, and they’re probably right. Any smartphone QWERTY keyboard, software or hardware, is going to be better than what most people are used to, which is pecking things out on a phone with a 0-9 numeric keypad.

I type far better on my iPhone than I expected I’d be able to, and that seems to be true for everyone I know who owns one. The only people who struggle with the iPhone keyboard are those who are already accustomed to a hardware smartphone keyboard.

article source: http://macdailynews.com/index.php/weblog/comments/21746/

Wednesday, July 8, 2009

Palm Pre Battery Offers 20% More Juice Without Increasing Size

Earlier today when pitting push notifications against background apps on handsets, I mentioned that battery life is one disadvantages of a multitasking operating system. With the original 1150mAh battery in the Palm Pre, many folks find they can’t get through a full day on a single charge. You can replace the battery in the Pre, but I personally find it difficult to remove the back case. It’s not something I’d want to do on a daily basis, although I appreciate the option.
Another option would be an extended battery, but I don’t want the Pre to be any thicker than it is. Luckily, Palm Infocenter noticed that Seidio is now shipping a higher-capacity power pack for the Pre, and it’s the same size as the original battery. At $44.95, the Innocell battery is rated for 1350mAh, or just shy of 20 percent more capacity than the 1150mAh battery that comes with the Pre. If you’re finding a low battery six or eight hours in your day, this replacement ought to last you between 7.25 and 9.5 hours on a single charge, all things being equal.

article source: http://jkontherun.com/2009/07/06/palm-pre-extended-battery/

Monday, July 6, 2009

Palm Pre - Giving iPhone A Run For Its Money

It’s now been one month since Palm released its much-hyped Pre. Two weeks have passed since Apple came out with the latest version of the iPhone, the 3G S. So now that the dust has settled a bit, how do the two stack up?
The gang over at InfoWorld pitted the two against each other in a number of categories, including e-mail, contacts and calendars; applications; Web and Internet; user interface; location support; and security management.
The writers consider the Pre an obvious winner in multitasking. They say the iPhone badly needs to improve its ability to run multiple applications at one time. The iPhone gets the edge for business use, however. Management and security is also an area where Apple’s product is the leader, and of course, the sheer number of apps available is an advantage for the iPhone.
Overall, InfoWorld gives the iPhone the edge, but considers the Pre to be a “serious contender” in the smartphone space. BlackBerry’s efforts, they say, have been “uninspiring.”

article source: http://www.phoneplusmag.com/hotnews/palm-pre-called-serious-contender-vs-iphone.html

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